ETL Assets Protection

Description: The pay range is $60,000.00 - $120,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

ALL ABOUT TARGET

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

ALL ABOUT ASSETS PROTECTION

The job of Assets Protection (AP) teams is to keep our guests, team and brand safe and secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, investigating and resolving theft and fraud to ensure product is available for our guest.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of Executive Team Leader - Assets Protection can provide you with the skills and experience of:

• Creating and managing a safe and secure culture, including crisis response, a strong safety environment and crowd-management planning and providing support to both guests and team members
• Creating strategic AP goals and strategies and delivering results through your team
• Identifying and developing strategic resolutions of external theft and fraud and apprehending individuals attempting to cause a loss consistent with Target policy
• Managing teams responsible for conducting internal investigations, from identification through resolution
• Recruiting, selecting and talent management of hourly team members and leaders

As Executive Team Leader - Assets Protection, no two days are ever the same, but a typical day most likely will include the following responsibilities:

• Establish, manage, influence and validate a safe and secure culture by driving and improving physical security and safety processes
• Lead store response to emergency and crisis situations and develop safe and secure plans for in-store events
• Educate store leaders and teams on emergency preparedness and physical security procedures
• Identify shortage risks in key divisions and develop strategies and tactics to reduce shortage and drive profitable sales
• Drive total store sales and increase profitability by ensuring product is in stock and available to our guests
• Guide AP team leaders in your district/market on strategies to execute company initiatives
• Plan and lead investigative and verbal de-escalation classroom trainings; identify, plan and facilitate other trainings as needed for your AP team, store or district
• Maintain all required training for you and your store
• Manage identification and resolution of internal investigations including conducting internal interviews for your store and nearby stores in partnership with your leader
• Anticipate and identify theft and shortage trends in your store and develop proactive strategies to prevent shortage and theft
• Determine operational shortage priorities for store; educate and influence store teams on these priorities
• Manage prevention, identification and resolution of external theft incidents and investigations
• Work a schedule that aligns to guest and business needs, based on safe and secure and theft patterns (this includes early morning/overnight shifts, evening and weekends)
• Build partnerships that allow you to identify market trends and competition strategies
• Leverage guest insights and feedback to drive the business and be the destination of choice for our guests
• Build a close partnership with Store Director
• Develop, schedule and deploy resources based on analysis of safe and secure and theft trends in your unique location
• Plan, lead and follow up on organizational and operational changes
• Establish and maintain a culture of accountability through clear expectations and performance management
• Anticipate short-term and long-term staffing needs and manage talent planning and recruitment
• Support the onboarding and development of AP Team Leaders in your district/market
• Develop, coach and lead your team members and Team Leaders (if applicable) to elevate their skills and expertise
• Train team members to apply merchandise protection and audit execution
• Create, communicate, influence and educate AP priorities (including shortage priorities) to your team, peers and store teams
• Create and model the safety culture in store by recognizing safe behaviors and identifying and resolving safety hazards and unsafe behaviors
• Investigate and analyze injuries to determine root cause and resolve through appropriate action plans and partnerships
• Create and lead a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards in partnership with appropriate business leaders, and holding team accountable to working in a safe manner to benefit themselves and others
• As needed, act as first responder for in-store incidents (e.g., security, weather, etc.)
• Create and lead a culture of executing all best practices as outlined with team onboarding and learning;  help close skill gaps through development, coaching and team interactions
• Train your team to provide service and a shopping experience that meets the needs of the guest
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• As a key carrier, exercise good judgment and implement all safe and secure training and processes
• All other duties based on business needs

WHAT WE ARE LOOKING FOR

We might be a great match if:

• Working in a fun and energetic environment makes you excited—we work efficiently and as a team to deliver for our guests
• Providing service to our guests that makes them say I LOVE TARGET! excites you—that’s why we love working at Target
• Leading and developing teams who are stocking, setting and selling Target product sounds like your thing—that’s the core of what we do
• You aren’t looking for a Monday-Friday job where you are at a computer all day—we are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

We have some amazing training that will help build upon the skills you already have to to succeed as an Executive Team Leader of Assets Protection,but there are a few things you should have from the get-go:

• 4-year degree or equivalent experience
• Meet any state or local licensure and/or other legal requirements for the position
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with and managing teams through ambiguity
• Comfortable managing conflict, leading and holding others accountable
• Ability to relate well with and interact professionally with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Ability to relate well and interact professionally with all levels of an organization
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Independently manage workload and prioritize tasks

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect; specifically, the ability to:

• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Apprehend subjects consistent with company policy as needed
• Scan, handle and move merchandise efficiently and safely (including lifting or moving merchandise up to 44 pounds) as needed  
• Climb up and down ladders as needed
• Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.